مركز صوت الطالب

We are committed to delivering timely, accurate, and professional academic support in line with SMA's institutional policies and the standards of higher education in the UAE. Our team works closely with academic departments, faculty advisors, and relevant authorities to ensure that each request is handled with care and in accordance with the applicable academic regulations.

Submitting a request is simple and fully digital:

1. Log in to the Academic Services Portal using your SMA student credentials.
2. Select the service you require from the available list.
3. Complete the request form and attach any required supporting documents.
4. Submit your request — you will receive a reference number to track its progress.
5. You will be notified by email once your request has been reviewed and processed.

Processing times vary depending on the nature of the request. Students are encouraged to submit requests well in advance of any deadlines.

The following services are available through the portal:
‍

• Academic Transcript (English)
• Academic Warning Acknowledgement
• Attendance Appeal
• Change of Major / Program
• Course Withdrawal
• Credits Transfer Request
• Deferral Request
• Document Replacement
• Graduation Clearance
• Rejoining Studies (after suspension or absence)
• Release from the Academy
• Request for Course Overload
• Verification of Academic Documents
  

‍

Important Notes

• All requests must be submitted through the official portal. Requests made via email or in person will be directed to the portal for processing.
• Students are responsible for ensuring that all submitted information is accurate and complete. Incomplete requests may result in delays.
• Certain services require the approval of an academic advisor or department head prior to processing.

‍